Privacy Policy

Last updated: December 14, 2024

1. Introduction

IQValidate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data sanitization and asset disposition platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, company, phone number)
  • Billing information (processed securely through Stripe)
  • Asset and device information you enter into our system
  • Communications with our support team

2.2 Automatically Collected Information

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, device identifiers)
  • Usage data (features used, actions taken)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process transactions and send billing information
  • Generate certificates of destruction and compliance reports
  • Send service updates and security alerts
  • Respond to customer support requests
  • Improve our platform and develop new features
  • Comply with legal obligations and audit requirements

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Compliance records, including certificates of destruction and audit logs, are retained for a minimum of 7 years to meet regulatory requirements. You may request deletion of your account data, subject to our legal retention obligations.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • TLS/SSL encryption for all data in transit
  • AES-256 encryption for data at rest
  • Regular security audits
  • Role-based access controls
  • Multi-factor authentication options
  • Secure cloud infrastructure

6. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Third parties that help us operate our platform (hosting, payment processing, email delivery)
  • Compliance: When required by law, court order, or government request
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • With your consent: When you explicitly authorize us to share information

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal information
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@auditwipe.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your information during such transfers.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@auditwipe.com

Address: 230 1st Street, Berryville, VA 22611